Text Messaging (SMS) Terms & Consent

Farmington Hills Duplexes, operated by Farmington Hills LLC, runs a text messaging program to communicate one-to-one with people who contact us. This page explains exactly how you opt in to receive messages, what messages you will receive, and how to stop them at any time.

Who we message and why. We send conversational text messages and make calls to (1) prospective residents who ask us about leasing — to answer questions, share availability and pricing, schedule and confirm tours, and help with the online rental application — and (2) current residents — to schedule and coordinate maintenance, send appointment and service updates, and answer questions about their home and account. Some replies are sent by an automated or AI assistant.

How you opt in

We only text people who have asked us to. You can opt in through any of these methods:

1. Text us first (primary opt-in)

You start the conversation: our website and signage invite you to text us, and sending a text message to our published business number, (479) 396-3973, is your opt-in to receive replies about your inquiry. We text back only in response to the conversation you started.

2. Current residents — rental application & lease

When you apply to rent or sign a lease with us, you can provide your mobile number and check an optional consent box on the rental application and lease agreeing to receive calls and text messages — including from an automated or AI assistant — about your application, lease, home, maintenance requests, appointments, and account.

Consent is not a condition of renting from us or of any purchase. You can choose not to opt in and still apply, lease, and communicate with us by phone or email.

What messages you'll receive

Depending on how you contacted us, messages may include:

• Answers to your leasing questions, availability, and pricing.
• Tour scheduling, confirmations, and reminders.
• Help starting or completing your online rental application.
• Maintenance scheduling, confirmations, and service updates (current residents).
• Appointment reminders and account notifications (current residents).

Example messages:

• “Hi Alex, this is Farmington Hills Duplexes. Thanks for reaching out! We have 3-bed/2-bath homes at $1,600/mo + $20 service fee. Want to schedule a tour this week? Reply STOP to opt out, HELP for help.”
• “Hi Jordan, this is Farmington Hills maintenance. We can send a technician for your kitchen faucet Wednesday between 9–11 AM. Reply Y to confirm or N to choose another time. Reply STOP to opt out.”

Message frequency and rates

Message frequency varies based on your conversation with us. Message and data rates may apply, depending on your mobile carrier and plan.

How to opt out or get help

• Opt out: reply STOP to any message at any time and we will stop sending you text messages. You will receive one message confirming you have been unsubscribed.
• Help: reply HELP to any message, or contact us at (479) 396-3973 or farmingtonhillsduplexes@gmail.com.

Your privacy

No mobile information, phone number, or SMS opt-in and consent data will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We share this data only with the service providers that help us operate the messaging program on our behalf (such as Twilio), as described in our Privacy Policy. See also our Terms & Conditions.

Contact us

Farmington Hills Duplexes
Operated by Farmington Hills LLC
264 N Hunter St, Unit 2, Farmington, AR 72730
Phone: (479) 396-3973
Email: farmingtonhillsduplexes@gmail.com
Apply online: rental application